Cover Letter Example For an Internal Position (2021)

Do you need to write a cover letter for an internal position? Check out our example for an internal job application!

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Cover Letter Example Internal Position

[Tom Brady]
[Number, Street Name]
[Houston, TX 12821]
[(123)-456-7890]
[Email Address]

[November 3, 2020]

[Dick Fairfield]
[Recipient Job Title]
[Company X]
[Number, Street Name]
[Houston, TX 82919]

Dear Mr. Fairfield,

It is with great pleasure to formally apply for the Customer Service Manager position posted on [URL] in your department. I was excited to hear about the job opportunity as I am eager to lead and motivate a team to ensure great customer support. I am convinced that my extensive product knowledge and sales experience will add value to the customer support division.

To shortly introduce myself, my name is [Tom Brady] and I have been working as an account manager for the past three years. Currently, I am seeking to obtain a new, challenging and growth oriented position. Being a performance-driven professional with interpersonal skills, I notice opportunities in the field of customer support. One of the most effective ways to reach [Company X’s] objectives for 2021, is by effectively using cross-selling and upselling strategies. The prospect of managing the customer service team, resolving customer problems and rolling out new services makes me want to apply.

Over the past three years at [Company X], I developed, built and nurtured long-term relationships with more than 120 clients in the [Industry]. My efforts improved the sales retention rate by 25% which led to 13% more revenue in 2020. In addition, I trained six junior account managers with an emphasis on working in a customer-facing role, which contributed to the 98% positive feedback in a client satisfaction survey. I noticed that dealing with customers’ problems and complaints is our greatest marketing asset.

Although I’m happy with my current position, working as a customer service manager is more in line with my long-term career goals. Therefore, I welcome the opportunity to further discuss my candidacy and potential contribution to your department. I would like to draw your attention back to my enclosed resume and testimonials from some of our clients. Thank you for your time and consideration.

Best regards, 

Tom Brady