How To Make a Resume For an Administrative Assistant (2021) | Resume Example

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Administrative Assistant Resume Example

NAME SURNAME
City, State | [email protected] | +[000]-000-0000 | linkedin.com/username

SUMMARY

Administrative assistant with over five years of working experience in administrative support, HR and office management. I have a proven track record in streamlining processes to increase productivity at public and private companies. My core strengths and highlights include, but are not limited to:

  • Thrives in a fast-paced environment
  • Rational and stress resistant
  • Strong written & verbal communication skills 
  • Praised for my work ethic at [Company]
  • Trained more than 10 staff members
  • Attained the title of ‘Best Employee’ in 2020

WORKING EXPERIENCE

Company Name Administrative Assistant

City, State | 01.2020 – 12.2020

  • Maintained and nurtured long-term relationships with approximately 100 clients in the [Industry]
  • Handled 50+ calls daily and covered all areas of administrative responsibilities in a 3-person team
  • Received 92% client satisfaction rating, which contributed to a 15% decrease in cancellations

Company Name | Administrative Specialist

City, State | 01.2019 – 12.2019

  • Contributed to administrative support and noticed errors in [Software] that decreased the productivity
  • Changed [Software]’s settings to improve the streamlining processes in a 5-person team
  • Improved [Software]’s interface and workflow which increased the productivity by 13% in 2019

SKILLS

Competency level

Microsoft Programs:

Access, Azure, Excel, Outlook, PowerPoint, SharePoint, Word

Expert

Accounting & CRM:

Peoplesoft CRM, Sage 50 Pro Accounting, QuickBooks

Advanced

Communication:

80 WPM typist, written and oral communication (English)

Strong

EDUCATION

University Name | Bachelor of Business Administration

  • Cumulative GPA: 3.50/4.00
  • President of Student Council

City, State | 01.2020 – Present

Additional Courses

  • Relevant Coursework: business-oriented computer applications & resource management

INTERESTS

Traveling
Visit a new country each year
This year (2021): Italy

Yoga
Hatha & Bikram
Attend weekly sessions (twice)

Watching Netflix
Binge-watched Homeland & Stranger Things