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Administrative Assistant Resume Example
NAME SURNAME
City, State | [email protected] | +[000]-000-0000 | linkedin.com/username
SUMMARY
Administrative assistant with over five years of working experience in administrative support, HR and office management. I have a proven track record in streamlining processes to increase productivity at public and private companies. My core strengths and highlights include, but are not limited to:
- Thrives in a fast-paced environment
- Rational and stress resistant
- Strong written & verbal communication skills
- Praised for my work ethic at [Company]
- Trained more than 10 staff members
- Attained the title of ‘Best Employee’ in 2020
WORKING EXPERIENCE
Company Name | Administrative Assistant
City, State | 01.2020 – 12.2020
- Maintained and nurtured long-term relationships with approximately 100 clients in the [Industry]
- Handled 50+ calls daily and covered all areas of administrative responsibilities in a 3-person team
- Received 92% client satisfaction rating, which contributed to a 15% decrease in cancellations
Company Name | Administrative Specialist
City, State | 01.2019 – 12.2019
- Contributed to administrative support and noticed errors in [Software] that decreased the productivity
- Changed [Software]’s settings to improve the streamlining processes in a 5-person team
- Improved [Software]’s interface and workflow which increased the productivity by 13% in 2019
SKILLS
Competency level
Microsoft Programs:
Access, Azure, Excel, Outlook, PowerPoint, SharePoint, Word
Expert
Accounting & CRM:
Peoplesoft CRM, Sage 50 Pro Accounting, QuickBooks
Advanced
Communication:
80 WPM typist, written and oral communication (English)
Strong
EDUCATION
University Name | Bachelor of Business Administration
- Cumulative GPA: 3.50/4.00
- President of Student Council
City, State | 01.2020 – Present
Additional Courses
- Relevant Coursework: business-oriented computer applications & resource management
INTERESTS
Traveling
Visit a new country each year
This year (2021): Italy
Yoga
Hatha & Bikram
Attend weekly sessions (twice)
Watching Netflix
Binge-watched Homeland & Stranger Things
